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Untitled Document

FAQ Frequently Asked Questions

What is your shipping policy?

We generally ship via UPS within 48 hours of receiving your order. Please allow 14 days for delivery. We also provide "express" shipping deliveries for an additional charge.

 

How can I pay for my order?

Orders can be placed directly from the web site, by phone, fax, email and by snail mail. We accept purchase orders, 30 day payable, checks, Visa, Mastercard, AMEX, Discover, or Diners Club. U.S. FUNDS ONLY.

 

How long is the rental time?

Your rental period is one (1) week from the date you receive the video until it is returned.

 

What are the Public Broadcasting Rights?

TV Public Broadcast Rights are NOT ALLOWED on any video. Only authorized in-house closed circuit TV is allowed, as well as for 'no charge' group and individual unlimited viewing sessions.

 

Please give us a call for any questions you may have~we are always happy to help! 707-445-1221

 


© 2006 Shenandoah Film Productions
340 W 7th Street., Eureka, CA 95501
(707) 445-1221 Fax: (707) 445-1222
shenfilm@northcoast.com